Customize OtherInbox to filter even more messages

June 4 2009, 8:56am

This question was recently posted on our support site.

I am already syncing between OIB and Gmail - seems to work well! However, there are additional vendors that are sending messages to my gmail account that I would like to have harvested by OIB. How can I tell OIB to also grab those messages? —halindrome

By connecting your OtherInbox to your existing email account, OIB automatically filters out automated messages from some of the most popular online stores, newsletters, and social networks. Our users have seen their inboxes shrink as OIB leaves your real inbox for real people.However, the diversity of our users means there are probably messages from many other websites who send messages that clog their inboxes. Add in OIB users from other countries and we have learned there are so many social networks and online stores that we had never heard of before.We could attempt to identify every single one of these messages, but we would likely never be able to recognize every single site that sends messages we would like to organized. So, we knew that we would need to come up with a way for OIB users to customize which messages they would like OIB to filter out for them. Our latest feature is a way to do just that. It's as simple as labeling a message in Gmail!To find out more about this new feature, please take a look at this question that is posted on our support site. As always, please feel free to post any problems, questions, or suggestions you have for us. We appreciate your feedback!